RAHUL CHOUDHURY · BENGALURU, INDIA

Internal, Executive & Change Communications Leader

Complex change.
Clear direction.
People who move it forward.

I build communications functions, advise leaders and help employees understand and adopt change. My experience spans global Digital communications at Carrier, transformation consulting at Accenture, and technology and change delivery at TCS.

18+ YEARS │ CARRIER · ACCENTURE · TCS · COGNIZANT

Rahul Choudhury
40% → 82%

Strategic share of communications work within a year

32,000+

Enterprise employee audience the AI Hub was built to serve

8 parallel projects

Communications delivery across a client portfolio at Accenture

SELECTED WORK

Three case studies

CASE 1 · CARRIER · FEBRUARY 2024–PRESENT

From reactive requests to strategic priorities

I lead communications for Carrier’s global Digital organisation of approximately 1,500 employees.

STRATEGIC SHARE OF COMMUNICATIONS WORK

Before40%
After — within a year82%

OUTCOMES

  • Email open rates rose from below 50% to 67–70%.
  • SharePoint traffic grew from a few hundred to approximately 10,000 monthly visits.

ILLUSTRATIVE PROCESS

Intake → Prioritisation → Shared standards → Measurement

Explore the story

MY CONTRIBUTION

I introduced formal intake and prioritisation, established communications governance, and created a Digital Communications Council with shared templates and standards. Monthly reporting across email, SharePoint and Viva Engage helped make performance visible.

CASE 2 · CARRIER

From a Digital resource to an enterprise AI destination

I built and scaled the AI Hub from a resource for the Digital organisation into an enterprise destination. Alongside this, I led communications and enablement for Microsoft Copilot and communications for an AI innovation campaign.

STARTED ASDigital resource
BECAMEEnterprise destination

ENGAGEMENT AND ADOPTION

AI Hub

32,000+Enterprise employee audience it was built to serve
4,000+Visits in its first week
16,000Monthly visits as it scaled

Microsoft Copilot

8,000+Monthly visits sustained by the Resource Center
≈4%Adoption increase during the broader campaign

Five ideas from the AI innovation campaign were selected for prototype funding and presentation to the CEO.

CASE 3 · ACCENTURE · AUGUST 2015–FEBRUARY 2024

Leading delivery. Developing people.

Across my Accenture tenure, I progressed from Communication Consultant to Associate Manager to Management Consulting Manager, combining transformation communications delivery with team and practice development.

DELIVERY LEADERSHIP

  • I led communications across eight parallel projects and eight stakeholder groups, managing a five-person delivery team.
  • I advised senior stakeholders and established strategy and governance.
  • I coached teams through scope and delivery challenges.
  • I introduced skills-based staffing that considered capability and development goals.

PEOPLE AND PRACTICE DEVELOPMENT

  • I screened, assessed and interviewed 120+ candidates.
  • I managed career development for seven counselees.
  • I enabled eight team members to use AI tools safely and effectively.

HOW I THINK

How I approach communications challenges

Three recurring challenges. The approaches I have used to address them.

MY APPROACH

Introduce formal intake and prioritisation, establish shared standards, and review the balance of strategic and transactional work.

Evidence: Carrier strategic-work case study →

CAREER

18+ years across four organisations

FEBRUARY 2024–PRESENT

CARRIER

Senior Manager, Digital Program Management | Global Digital Communications Lead

Leads communications for the global Digital organisation.

AUGUST 2015–FEBRUARY 2024

ACCENTURE

Career progression through two promotions

  1. Management Consulting Manager

    MAY 2022–FEBRUARY 2024

  2. Associate Manager

    NOVEMBER 2019–MAY 2022

  3. Communication Consultant

    AUGUST 2015–NOVEMBER 2019

JULY 2011–JULY 2015

TATA CONSULTANCY SERVICES

Consultant

Four ERP implementations; contributions to 20+ multi-million-dollar outsourcing proposals; change support for a global SAP rollout across 16 geographies.

JULY 2007–MARCH 2010

COGNIZANT

Programmer Analyst

Coordinated training-programme rollout for a new employee training location.

EDUCATION

Post Graduate Program in Management, Marketing

Great Lakes Institute of Management · 2010–2011

BTech, Electronics & Electrical Engineering

Vellore Institute of Technology · 2003–2007

CONTACT

Looking for someone who can build the function—and lead the change?

If you are hiring for senior internal, executive, or change and transformation communications leadership, I would welcome a conversation.

rahul.choudhury17@gmail.comBengaluru, India